Publicancy - Refund Policy

Refund Policy

Effective Date: 24-Aug-2025

Refund Policy for Digital Goods

We offer a 14-day refund policy for digital goods, provided that the item has not been downloaded or accessed. If you meet this condition, you are eligible for a full refund.

Please note that once a digital good has been downloaded or accessed, it is considered used, and we cannot offer a refund,

Non-Refundable Situations

The product has been downloaded or accessed (even once), Change of mind after purchase, Device/software incompatibility or insufficient user skills to operate the file.

Expectations about features not stated in the product description or preview.

Refund Policy for Monthly or Yearly Subscriptions

For monthly or yearly subscriptions, you can cancel your subscription at any time. However, refunds are not provided for any remaining portion of the subscription period if paid downloads are recorded from your account.

Once canceled, your subscription will not renew, and you will retain access until the end of your current billing cycle.

How to Request a Refund

To request a refund, please contact our support team through our help center. Provide your order details and the reason for your refund request. We will review your request and respond within 2-3 business days.

Have Questions?

For any questions or concerns regarding our refund policy, please visit our help center.

Visit Help Center