Seller FAQs:
You keep 75% of every sale made on the platform.
10% covers advertising & promotional support
15% covers hosting, transactions & customer support
Payouts are processed on the 1st of every month.
You can receive payments via bank transfer, credit/debit card, or other options available in your seller account.
You must reach $50 minimum balance before being eligible for payout
All payments are handled securely through Stripe Connect, directly to your bank account.
Yes. Stripe withdrawal/transfer fees (and any external bank charges) are deducted from your payout.
👉 The amount shown in your seller dashboard is after platform fees (your 75% share), but may be slightly lower due to Stripe/bank charges.
Yes. All payouts undergo fraud prevention and verification checks before release.
No. Publicancy acts as Merchant of Record, which means we handle VAT, sales tax, and international tax collection.
You are only responsible for reporting and paying personal or business income tax in your local jurisdiction.
Refunds are processed according to our official Refund Policy.
Your payout may be temporarily withheld until the issue is resolved.
Free Seller Account + 50 free listings included
Keep 75% of every sale
Monthly payouts on the 1st
$50 minimum payout threshold
Publicancy manages all tax collection & remittance
Buyer FAQs:
You can securely pay using:
Credit/Debit Cards (via Stripe)
Google Pay
Yes. All transactions are processed through trusted third-party gateways to ensure maximum security.
All prices are displayed in USD (Worldwide).
Immediately after payment confirmation, you’ll receive instant access to your product.
Products are delivered via:
Download links
Your account library
Email confirmation
Please ensure your email and account details are correct. If still missing, contact Publicancy Support.
Refunds are covered under our official Refund Policy.
Since digital products are non-returnable, refunds are only available in specific cases outlined in the Refund Policy.
No. Once a digital product has been accessed or downloaded, refunds may not apply.
👉 We use secure tracking tools to record when a file is downloaded.
You may use them for personal or commercial purposes if permitted by the seller’s license.
Do not share, resell, or redistribute purchased products without authorization.
Do not use products beyond the license term
It’s the buyer’s responsibility to ensure compatibility before purchase.
No. You receive a license to use the product, but the copyright remains with the creator unless explicitly stated.
Yes. But Unauthorized resale, copying, or distribution is strictly prohibited.
Please contact Publicancy Support first before requesting a chargeback.
Fraudulent chargebacks may lead to account suspension.
Yes. Accounts involved in fraudulent, abusive, or illegal activity may be restricted or suspended.
Yes. We may update terms from time to time. Continued use of our platform means you accept the revised terms.
Pay securely via Cards or Google Pay
Get instant product access after payment
Refunds only apply in specific cases (see Refund Policy)
Respect seller licensing & copyrights
Refunds not available once a product is downloaded